The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Space
“The two bedroom Lakeview apartment we stayed in was spacious and provided amazing views, which truly enhanced our experience.” view full review
Well-Equipped Kitchen
“The kitchenette was thoughtfully designed and well-appointed, allowing us to easily prepare meals and enjoy our stay without any hassles.” view full review
Inviting Atmosphere
“The garden view apartment featured a cozy living area that made it easy to relax after a long day exploring the beautiful surroundings.” view full review
Immaculate Cleanliness
“The bathroom was spotless, ensuring a pleasant experience every time we used it during our stay.” view full review
General
Non-smoking rooms
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Skiing
Cycling
Golf course
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
Outdoor dining area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Garden area
BBQ facilities
Back massage
Head massage
Full body massage
Foot massage
Room features
Free Wi-Fi in rooms
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
34 Lake Esplanade,
Queenstown,
New Zealand,
9348,
Otago
Map view
34 Lake Esplanade,
Queenstown,
New Zealand,
9348,
Otago
City landmarks
Cable Car
Skyline Queenstown
850 m
Garden
Queenstown Garden
1.7
km
Zoo
Kiwi and Birdlife Park
850 m
Square
Queenstown Mall
850 m
Rees Street
William Gilbert Rees Statue
610 m
Church
St Peter's Anglican Church
770 m
Gforce Paragliding Skyline
G Force Paragliding
850 m
65 Beach St
Moa Statue
850 m
Torpedo 7
Southern Lakes Heliski
850 m
Theme Park
Fear Factory Queenstown
850 m
Theme Park
Shotover Canyon Swing
850 m
19 Marine Parade Williams Cottage
Vesta Design
700 m
Gallery
Ivan Clarke Gallery
750 m
Gallery
Artbay Gallery
670 m
Cemetery
Queenstown Cemetery
850 m
35 Camp St
Hetties Rock & Crystal Shop
760 m
Gallery
Silver Fern Gallery
730 m
Gallery
Queenstown Arts Centre
890 m
Casino
SKYCITY Queenstown Casino
850 m
Shotover &
AJ Hackett Bungy
850 m
Lake Hayes
850 m
Rees St Marine Parade
Queenstown Underwater Observatory
850 m
Golf Course
Queenstown Gardens Disc Golf
720 m
Main Town Pier
KJet Queenstown
850 m
Beach St
Go Orange Jet Boat Queenstown
850 m
Nearby
Lake Wakatipu
480 m
Gallery
Central Art Gallery Queenstown-Julia Milley
470 m
Casino
Lasseters Wharf Casino
400 m
Shopping Area
Aotea Gifts Queenstown
430 m
Queenstown Ferries
430 m
Restaurants
Reds Bar
110 m
38-54 Lake Esplanade
Public Kitchen & Bar
450 m
Ground Floor
Threesixty Restaurant & Bar
360 m
93 Beach Street
Atlas Beer Cafe
460 m
Steamer Wharf 88 Beach Street
Finz Seafood and Grill Queenstown
460 m
Beach St Steamer Wharf
Saigon Kingdom Vietnamese Restaurant
400 m
Steamer Wharf 88 Beach Street
Ivy & Lola's Kitchen & Bar
490 m
88 Beach Street Steamer Wharf
Pier
470 m
Steamer Wharf
Flame Bar and Grill
520 m
88 Beach Street Level 1
Farelli's Trattoria
530 m
88 Beach Street Steamer Wharf
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
luxurious rooms
helpful staff
late room service
limited dining options
6.8/10
Nice
Rooms
7.2
Location
7.4
Service
7.8
Dining
5.8
Guest reviews
6.8/10
based on 5 reviews
7.7
7.7/10 based on 1273 reviews
Julia
United Kingdom,
May
2024
7.2/10
I found the hotel to be conveniently located, with access to the town and a picturesque lake. The room was basic and reasonably priced but quite small with limited luggage space. The service was friendly though communication could be better. The dining options were plain and could use improvement. The location was ideal for exploring the town, with easy access to amenities despite minimal natural light in some areas.
Rooms
7.0
The room had everything I needed and was reasonably priced.
Service
7.0
The service was pleasant and the staff were friendly and professional, although communication could be improved.
Location
9.0
The location was excellent, with a short walk to the town and a stunning lake opposite the hotel.
Dining
5.0
The dining experience was ordinary, and I felt it should have been more inclusive for the price.
Facilities
8.0
The hotel offered dry cleaning, laundry services, ski pass vendor, a welcome drink, and tours/ticket assistance.
Dan
United States,
September
2023
6.8/10
The hotel offers spacious rooms with a good kitchen, but some areas show signs of wear and water damage. Despite only one bathroom for four adults and an additional charge for parking after the $1000 payment for two nights, I would still consider staying again.
Rooms
7.0
The rooms are spacious and feature a good kitchen, but some areas appear tired with water damage near the doorway.
Service
6.0
The staff were friendly, but there were some misunderstandings like not updating information promptly and expressions of familiarity with room issues. However, they were responsive to missing items.
Location
8.0
The hotel is conveniently located just a few minutes from the town center and the tourist pier area. While the property is a bit worn, it is well-supplied and provides easy access to local attractions without the need for a car.
Dining
7.0
The dining experience was satisfactory with a voucher for breakfast at a nearby property, which offered decent options but still somewhat limited. It would be more appealing if all available items were included without additional charges.
Facilities
6.0
Facilities were adequate, with some room for improvement in maintaining the property's condition.
Al
United States,
August
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was great, with easy access to town, but check-in was delayed and noisy nights were a downside. The rooms were spacious and large, but some had issues like faulty power outlets and heaters not working. Service was excellent, with super friendly and helpful staff. The dining experience was ordinary for the price, and some discrepancies in menu pricing were noted.
Rooms
7.0
The rooms were spacious and large, but some had issues like faulty power outlets and heaters not working.
Service
9.0
The staff showed exceptional customer service skills and were super friendly and helpful.
Location
6.0
The hotel is an easy distance to town, but there were noise issues until the early hours on some nights.
Dining
5.0
The dining experience was ordinary for the price, with discrepancies in menu pricing.
Facilities
6.0
Maurice
United Kingdom,
July
2023
7.4/10
The hotel had awesome views, but our room wasn't serviced until late in the afternoon, despite our request for a morning service. The room itself was spacious and luxurious, though.
Rooms
8.0
The room size was awesome and felt luxurious.
Service
9.0
The staff were great and went out of their way to assist us, even canceling the car parking fee as advertised. Top-notch service overall.
Location
7.0
The location was good, but not so convenient if it was raining as there were no nearby restaurants without getting drenched. However, it offered a nice small view of the lake and was an easy walk to town.
Dining
6.0
The dining experience was not what we expected, so we opted out of breakfast the next day. The value was reasonable.
Facilities
7.0
The facilities were good, but some areas needed improvement, especially the entrance to the garage.
luxurious rooms
late room service
Gemma
United Kingdom,
May
2023
7.0/10
The hotel is in a good location, close to Queenstown central and the Gondola. The rooms were clean with a partial view, but there were issues with service and room maintenance. The staff was friendly and welcoming, and the dining experience was decent. Overall, a decent stay.
Rooms
7.0
The rooms were clean and had a partial view. However, service was inconsistent and there were maintenance issues like a difficult-to-use heater with no instructions.
Service
8.0
The staff was friendly and welcoming, making up for the maintenance issues in the rooms.
Location
7.0
The location is ideal for walking to town and enjoying the views, but some aspects were disappointing especially in the last evening.
Dining
6.0
The dining experience was average, with a voucher provided for breakfast at a nearby property and some issues with overcrowding during breakfast times.
Facilities
7.0
The facilities were sufficient, with helpful services available like dry cleaning and laundry.